Start here for common questions

Albums and audio stay on-device by default. After you purchase and enable Eliozz Cloud Sync, they enter your CloudKit private database—not the Eliozz website or NFC service.

Open Settings → Privacy & Security → Microphone and allow Eliozz. Check that the device has free space and that a call or another recording app is not using the microphone.

Yes. Keep different narrators, languages, or edits in one album, then rename, share, delete, or bind each audio separately.

Export important audio with Share, or make a one-time purchase in Settings to sync albums, audio, album covers, and NFC and QR bindings between devices using the same iCloud account.

No. It is a non-consumable, one-time in-app purchase with no renewal. It uses your existing private iCloud capacity and includes no extra storage. Settings provides Restore Purchase, Sync Now, and Delete Cloud Data.

That is expected. Eliozz uses the private CloudKit database for your current iCloud account, not an iCloud Drive folder, so it does not appear in the Files app.

Use the same App Store (Media & Purchases) account to restore the one-time purchase. Use the same iCloud account to access the same albums and audio.

No. Turning sync off leaves this device’s files in their current folders. Before deleting the cloud copy, Eliozz verifies that local audio and covers are present, then removes the iCloud copy and turns sync off.

Only audio that previously finished uploading can be restored. Stay online, open Settings → Eliozz Cloud, run Sync Now, then use Restore Missing Audio. If the cloud never received a file, neither iCloud nor the website can recreate it.

Confirm playback started, the system volume is audible, and another app has not taken over audio. Eliozz supports background audio and iOS system playback controls.

In album details, swipe right on the target audio, choose Bind NFC, and scan an official Eliozz e Tag with a supported iPhone. The app checks NTAG215, the physical UID, and the digital signature.

Use the website QR tool to generate and print labels locally. In album details, swipe the audio right, choose Bind QR Code, and center one label in the frame. The Library scanner plays an already-bound QR immediately.

An iPad without Core NFC scanning can still record, organise, and play stories, but it cannot actively scan a card. Use a supported iPhone for scanning.

Yes, without a binding-count limit. Unbinding, rebinding, or transferring changes only this library or its private iCloud data. It does not rewrite the NFC tag, delete audio, or invalidate the tag; one tag maps to one audio at a time in the current library.

Install the latest Eliozz and tap the iOS NFC notification when it appears. If the app was not installed, iOS opens this guide; install it, then touch the card again.

Deleting an audio or album also removes related bindings; with Cloud Sync, that deletion reaches iCloud and other synced devices. Removing the app or erasing a device may remove content that did not finish syncing, and the website cannot restore it.

Core local features, in-app QR scanning, and the scan widget support iOS 15+. NFC requires a compatible iPhone, while Cloud Sync requires iOS 17+ and a one-time purchase. iPad supports QR and local features but cannot actively scan NFC.